This Privacy Notice explains what to expect when Elevate Burundi collects and uses your personal information. We encourage you to read this notice carefully and if you’d like to learn more about our data protection and privacy policies or get further clarification, please contact us
Email: info@elevateburundi.org
OUR PROMISE
Elevate Burundi is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely and processed in accordance with all applicable data protection and privacy laws.
We collect personal information in the following ways:
Directly from you when you:
From other sources:
Special categories data
Under data protection law, some personal information is recognised as ‘special categories data’. This includes, but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.
Additionally, we collect details about any health concerns or disability to make the necessary arrangements for travel overseas, where you have disclosed this, so we can meet any additional customer service requirements.
Elevate Burundi will always treat any special categories data we process with greater care and process the information in accordance with all applicable data protection laws.
Elevate Burundi will rely on the following legal bases to process your personal information:
1. Legitimate Interest
We will process your information for a purpose you would reasonably expect. We will have pre-determined that it is necessary to process your information for this purpose and balanced this with your rights and interests. For example, when you become a sponsor, we use your name and contact details to administrate the sponsorship experience.
2. Consent
We give you the choice and control over our processing activities where relevant. For example, we ask for your permission to send you marketing information by email or text.
3. Contract
If you have a contract with Elevate Burundi for example as an employee or you haven’t got a contract but need to provide your information as a first step (e.g. apply for a job with us) we rely on the legal basis that the processing is necessary for the performance of a contract.
4. Legal Obligation
In some cases, we are required to process your personal information where there is a legal requirement. For example, it is a legal obligation to disclose employee salaries to HMRC. Additionally, we process your name, house name or number, post code and donation history for Gift Aid purposes as required by HMRC.
When you make a donation to us online or over the phone, Elevate Burundi ensures that this is done securely and in accordance with the Payment Card Industry Data Security Standard. All credit or debit card details are entered directly into the Barclaycard Merchant Services or Stripe Payment gateway and never recorded or stored in any of our systems on completion of your transaction. Remember; don’t send an email with any credit or debit card details.
We love sharing news about how your support is changing the lives of burundian children, families and communities. This includes sending you information about our work, news, appeals, campaigns, events, information on volunteering and prayer requests.
Email and text marketing:
We will ask for your permission to contact you by email or text for marketing purposes.
Postal marketing:
From time to time we may send you information about our work unless you have told us you would prefer not to receive this information by post. If you have registered with the Mail Preference Service (MPS), we will only send you marketing communication by post if you have given us permission to do so.
Elevate Burundi is committed to respecting your choice to receive marketing information. You can update your permission and contact preferences at any time by:
Burundian Child Sponsorship
Our work would not be possible without the commitment of our supporters and partners, who have taken a stand against child poverty.
Depending on the age of the child at the start of the sponsorship, they will graduate from the programme aged 18-22 years depending on their personal situation and where they live. Most sponsors support their sponsored child for the full length of the programme. However, we understand that circumstances can change for both the sponsor and the child. To help us learn more about our supporters and their unique sponsorship journey, we analyse information about your interactions with us to better understand your interest and ability to support a child for the full length of the sponsorship programme, accept to sponsor another child should your sponsored child depart from the programme or your capacity to sponsor additional children.
Elevate Interventions
Elevate Burundi delivers vital interventions beyond the needs addressed through child sponsorship. This includes supporting vulnerable pregnant mothers and their infants, providing safe water and sanitation facilities, malaria nets, life-saving surgery, helping families to secure a more stable income, vocational skills training, HIV and AIDS education, testing and prevention, and child protection. Fundraising is essential for Elevate Burundi to make a lasting difference in the lives of children in need. To fundraise more efficiently and steward our resources with integrity and excellence, we conduct research to gain a better understanding of our supporters. This helps us to personalise our funding requests for supporters with the interest and ability to support our non-sponsorship interventions. The research involves compiling information you’ve provided to us with general information from:
Important note:
At Elevate Burundi, we are passionate about ensuring we are good stewards of the resources God has given us. To help us meet the rising costs of the programme, Elevate Burundi may increase the child sponsorship rate after completing intensive scrutiny, to ensure that we are making a difference in the lives of the children we serve. We will notify you of any changes to the sponsorship rate before processing.
Elevate Burundi is a global partner of Elevate International which works in 29 countries outside the European Economic Area (EEA). We will only share personal information which is either consented to, necessary to fulfil the sponsorship experience or to coordinate visits to our overseas child development programmes. Elevate International is committed to ensuring that its overseas national offices have adequate levels of data protection safeguards when processing your personal information.
We may also share your personal information with trusted suppliers where it is necessary to provide products you have requested from us (such as child letters) or where they are contracted to develop or maintain our systems.
We monitor information security compliance and have written contracts which obligate our partners or suppliers to process your personal information only on our instructions and in accordance with applicable data protection and privacy laws.
Elevate Burundi and any of its affiliate entities may be under duty to disclose your personal information where required in order to comply with any legal obligation.
Elevate Burundi will only keep your personal information for the period it is required and in accordance with our data retention schedule. For example, for accounting purposes and to administer Gift Aid declarations we keep a record of your name, house name or number, post code, donations history and Gift Aid declaration for seven years.
Where some information is required for a pre-determined purpose, for example, when your sponsorship comes to an end, we keep digital copies of letters you have written to your sponsored child for no more than 7 years after the child graduates from the Elevate programme. This is because formerly sponsored children do contact us when they are adults and ask for copies of their letters. If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.
In the event that you exercise your right to erasure, we will ensure you are informed about what data we are legally required to retain and for how long.
Under data protection law, you have the right:
The Privacy and Electronic Communications Regulations (PECR) gives you the right:
For more information about your information rights visit www.ico.org.uk
Please contact our Data Protection Officer if you wish to raise a concern about Elevate Burundi’s handling of your personal information, or compliment what you think we have done well by sending an email to info@elevateburundi.org
Elevate Burundi will review our privacy notice regularly. The terms of this notice may be updated at any time for example, in the event of changes in law and how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide a prominent notice on our website or send a notification. This notice was last updated in September 2023
Thank you from everyone at Elevate for your amazing support.
Cookies are small text files that are placed on your computer by websites that you visit. Elevate Burundi uses cookies to enable our website to function effectively, to improve your experience and to determine and improve the effectiveness of our website and marketing campaigns.
Here is a brief overview of the types of cookies we use on the Elevate Burundi websites, which consist of four categories:
How to manage your cookie settings
Many web browsers such as Internet Explorer, Google Chrome or Safari, will allow some control over cookies through their settings. To manage your cookie settings, please refer to your browser software. For more information about cookies and how to delete them, visit www.aboutcookies.org or www.allaboutcookies.org
Hear about our work and how you can change the lives of the children and communities in Burundi.